Terms of Service

These Terms. These Terms of Service (“Terms”) govern your use of veilorindustries.com and any proposals/estimates issued by Veylor Industries Inc. unless replaced by a signed master services agreement or project contract.

Priority of documents. If there is a conflict, the signed project contract (including change orders) controls over these Terms, and these Terms control over website copy.

Eligibility. You represent that you are legally able to enter into agreements. If you are acting for an entity, you represent you have authority to bind it.

What we do. Veylor operates as a general contractor and specialty execution firm across residential and commercial work, coordinating trades, sequencing, schedule control, change handling, and closeout responsibility.

What is included. Only what is expressly listed in a written estimate/proposal or signed contract is included. Anything not listed is excluded.

Third parties. We may engage subcontractors and suppliers. We remain responsible for our contractual obligations, but third‑party manufacturer warranties and lead times may apply.

Estimate validity. Estimates are typically time‑limited due to pricing and lead‑time volatility. The validity period is stated on the estimate/proposal (or, if not stated, it is assumed short‑term).

Allowances. Allowances (where used) are budget placeholders. Final pricing adjusts to actual selections, quantities, and documented costs.

Discovery. Hidden conditions (e.g., substrate issues, moisture, electrical deficiencies) may require scope revisions via change order.

Deposits. Deposits secure scheduling and procurement. Deposits may be non‑refundable to the extent of committed costs (custom materials, fabrication, restocking fees, mobilization).

Progress payments. Projects commonly use milestone or progress billing. Invoices are due upon receipt unless otherwise stated. Late balances may accrue interest up to the maximum permitted by law.

Non‑payment. If payment is overdue, we may pause work, stop procurement, and extend schedules accordingly. Re‑mobilization may carry additional costs.

Taxes. Applicable sales taxes (e.g., HST in Canada) are extra unless explicitly included.

Written change orders. Any change to scope, materials, sequencing, design intent, access constraints, or schedule requires a written change order (including via email confirmation or e‑signature) before execution.

Urgent protection work. Where immediate protective action is required to prevent damage or maintain safety, we may proceed and document the work for approval as soon as practical.

Impact. Changes may affect pricing, duration, and lead times. Schedule impacts are part of the change order.

Scheduling. Start dates are estimates until deposits, selections, permits (if applicable), and access requirements are satisfied.

Access. You must provide safe, timely access to the site, including parking/loading, elevator booking (if applicable), and clear work areas.

Delays. Delays caused by owner decisions, access issues, other trades, building management, or undisclosed conditions may extend the schedule and generate additional costs.

Site condition disclosures. You are responsible for disclosing known hazards and relevant site information (asbestos/mould history, structural concerns, prior water events, electrical/plumbing issues).

Utilities. Adequate power, water, and climate control must be available as required for the work. Temporary services may be billable if needed.

Personal property. You should remove valuables and fragile items. If we must move items, it may be treated as additional scope.

Workmanship. Workmanship warranty terms (if any) are defined in the signed agreement for the project.

Manufacturer warranties. Products and materials may carry manufacturer warranties that control. We do not extend or modify manufacturer terms.

Exclusions. Normal wear and tear, misuse, building movement/settlement, moisture intrusion from unrelated sources, and third‑party modifications may void warranties.

Safety. You agree to follow site safety rules and to keep non‑authorized persons away from active work areas.

Damage. We take reasonable care, but existing conditions and fragile finishes can be vulnerable. We are not responsible for damage caused by pre‑existing defects, hidden conditions, or third‑party acts.

Force majeure. We are not liable for delays or failures due to events beyond reasonable control (supply chain disruption, extreme weather, strikes, government orders, etc.).

Website and content. The site, copy, images, and branding are owned by Veylor or licensors and may not be reproduced without permission.

Project documentation. Proposals, plans, details, and sequences provided by us remain our intellectual property until paid for, and may be licensed to you for the specific project.

No guarantees. The website is provided “as is.” We do not guarantee uninterrupted or error‑free operation.

Limitation. To the maximum extent permitted by law, Veylor’s liability for claims relating to these Terms or the website is limited to direct damages and capped at amounts paid to Veylor for the specific service giving rise to the claim (or, if none, a nominal amount).

No consequential damages. We are not liable for indirect, incidental, special, or consequential damages (lost profits, business interruption, etc.) to the extent permitted by law.

Good‑faith resolution. Disputes should first be addressed through direct good‑faith negotiation between principals.

Governing law. Unless a signed contract states otherwise, these Terms are governed by the laws of Ontario, Canada, and applicable federal laws, without regard to conflict‑of‑law rules. For U.S. projects, the signed project contract may specify a U.S. venue.

Venue. Where permitted, courts located in Ontario will have jurisdiction for website/Terms disputes unless otherwise agreed.

Severability. If any provision is unenforceable, the remainder remains in effect.

Waiver. Failure to enforce a right is not a waiver.

Assignment. You may not assign these Terms without our consent. We may assign in connection with a reorganization or sale.

Notices. Routine notices may be delivered electronically. Legal notices require confirmed delivery.

Contact. Questions: contact@veylorindustries.com.