Privacy Policy

Information We Collect

We collect personal information (“PI”) you provide directly, including your name, email, phone number, and project details. This occurs through consultation bookings, online forms, email communication, and signed contracts.

How We Use It

Your PI is used to respond to inquiries, provide estimates, prepare contracts, manage projects, and deliver contracted services. Information is only collected, used, and disclosed for purposes directly related to the services you request.

Disclosure

We do not sell or rent your information. Disclosure may occur under the following circumstances, consistent with PIPEDA:

• With your explicit or implied consent to subcontractors or suppliers involved in your project;
• When required by law, regulation, or court order;
• To protect Veylor’s legal rights, safety, or property, or that of our clients and partners.

Third-Party Services

We rely on secure third-party providers for limited functions:

• Formspree — for secure form submissions;
• Microsoft Bookings & Outlook — for scheduling and consultation management;
• Cloud storage — for project file retention, restricted to authorized staff.

Your Rights — Access, Correction & Deletion

You have the right to request access to the PI we hold about you, subject to limited exceptions under PIPEDA. You may also request corrections or deletion of inaccurate or outdated information.

To request access, correction, or deletion, email us at privacy@veylorindustries.com.

Withdrawal of Consent

We typically rely on implied consent for the collection, use, and disclosure of PI when providing requested services. You may withdraw consent at any time by emailing privacy@veylorindustries.com. Please note that withdrawal of consent may limit or prevent Veylor from delivering contracted services.

Data Protection

We apply physical, technical, and administrative safeguards to protect PI against loss, theft, unauthorized access, disclosure, copying, or modification. Access to PI is restricted to staff who require it to perform their duties.

Privacy Contact & Complaints

If you have questions, concerns, or complaints regarding our privacy practices, or if you wish to request access to your PI, please contact our Privacy Officer:

Email: privacy@veylorindustries.com

If a complaint is not resolved internally, you may contact the Office of the Privacy Commissioner of Canada for further guidance, as permitted under PIPEDA.